ESET Resource Center
Ranked among the top five school districts in San Diego, San Marcos Unified School District (SMUSD) is a thriving educational community dedicated to excellence. With 19 schools, nearly 3,300 staff members, and nearly 20,000 students, SMUSD fosters a dynamic and supportive learning environment where students are challenged, inspired, and prepared to excel. Rooted in collaboration and innovation, the district is committed to providing an unparalleled educational experience that equips students with the skills and knowledge needed for success in an ever-evolving world.
We are completely satisfied with their product and support; best in the market.
THE CYBERSECURITY CHALLENGE
Before switching to ESET, San Marcos Unified School District was faced with performance issues that made computers unusable, frustrated users, and horrible customer service. Every time the district expressed its frustration to the previous vendor, it was asked to upgrade to the newer version, which came with an added cost.
THE CYBERSECURITY SOLUTION
San Marcos Unified School District was first introduced to ESET in 2009. After attending a presentation, the district was impressed by the product’s speed and performance and decided to make the switch. ESET’s lightweight footprint freed up resources on older computers, allowing the IT team to focus on other priorities.
“Right away, ESET gave us peace of mind. The performance is great and does not slow down our systems.”
ESET’s professional services team collaborated closely with San Marcos to develop a strategy for a seamless districtwide rollout, providing support for replacing the existing solution, deployment, and setup. The district has seen a significant reduction in downtime, technical issues, and user support needs, thanks to ESET’s prompt and reliable customer support.
“ESET support is one of the best. Rolling out their product was one of the easiest migrations we ever had to do in our district.”
Today, San Marcos Unified School District relies on ESET PROTECT Entry to secure 6,000 devices, ensuring a robust and efficient cybersecurity posture.
KEY BENEFITS FOR SAN MARCOS UNIFIED SCHOOL DISTRICT:
- Exemplary customer service offering customized deployment support
- Light system footprint frees up resources on legacy systems
- Minimized downtime and support issues
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