Login troubles? No worries, start fresh with a new plan

There's an issue with the username or license ID you provided. Purchase a new ESET license to keep all your devices safe with award-winning protection.

Login troubles? No worries, start fresh with a new plan

There's an issue with the username or license ID you provided. Purchase a new ESET license to keep all your devices safe with award-winning protection.

 

RECOMMENDED

PREMIUM
ESET Smart Security Premium

PREMIUM
ESET Smart Security Premium

For Windows, MacOS and Android

Up your game Password Manager and AI-powered detection. Ideal for power users and digital nomads.

 
  • 24/7 real-time protection Our multilayered security goes far beyond antivirus, protecting you from all types of malware — trojans, viruses, spyware and more.

    Available also for macOS.
  • Fast scans without interruptions For smooth browsing and gaming — say goodbye to annoying pop-ups.

    Available also for macOS.
  • Non-stop safe banking & browsing Continuous protection against online fraud with Anti-phishing, encrypted financial transactions and the flagging of unsafe search results.
  • Protected smartphones and smart homes Use ESET to blocks unauthorized access to your Wi-Fi or webcam and monitor your kids’ online safety.
  • Secure logins with Password Manager All you need to remember is your master password! Safely store and share your passwords across all devices.

    Available also for macOS.
  • Encryption of sensitive data and photos Military-grade encryption of files, folders and USBs — enables secure collaboration and data sharing.

ADVANCED
ESET Internet Security

ADVANCED
ESET Internet Security

For Windows, MacOS and Android

Worry-free payment and privacy protection. Ideal for daily users and families.

 
  • 24/7 real-time protection Our multilayered security goes far beyond antivirus, protecting you from all types of malware—trojans, viruses, spyware and more.

    Available also for macOS.
  • Fast scans without interruptions For smooth browsing and gaming — say goodbye to annoying pop-ups.

    Available also for macOS.
  • Non-stop safe banking & browsing Continuous protection against online fraud with Anti-phishing, encrypted financial transactions and the flagging of unsafe search results.
  • Protected smartphones and smart homes Use ESET to blocks unauthorized access to your Wi-Fi or webcam and monitor your kids’ online safety.
  • Secure logins with Password Manager All you need to remember is your master password! Safely store and share your passwords across all devices.

    Available also for macOS.
  • Encryption of sensitive data and photos Military-grade encryption of files, folders and USBs — enables secure collaboration and data sharing.

ESSENTIAL
ESET NOD32 Antivirus

ESSENTIAL
ESET NOD32 Antivirus

For Windows and macOS

Uninterrupted real-time and hassle-free protection.


 
  • 24/7 real-time protection Our multilayered security goes far beyond antivirus, protecting you from all types of malware—trojans, viruses, spyware and more.

    Available also for macOS.
  • Fast scans without interruptions For smooth browsing and gaming — say goodbye to annoying pop-ups.

    Available also for macOS.
  • Non-stop safe banking & browsing Continuous protection against online fraud with Anti-phishing, encrypted financial transactions and the flagging of unsafe search results.
  • Protected smartphones and smart homes Use ESET to blocks unauthorized access to your Wi-Fi or webcam and monitor your kids’ online safety.
  • Secure logins with Password Manager All you need to remember is your master password! Safely store and share your passwords across all devices.

    Available also for macOS.
  • Encryption of sensitive data and photos Military-grade encryption of files, folders and USBs — enables secure collaboration and data sharing.

Free malware
removal

ESET customers can enjoy malware removal services*—regularly priced at $99.99—at no cost!

US-based tech
support

When you purchase an ESET security product, you receive free chat and email support.

30 day money-back guarantee

Not happy with your experience? Get a full refund within 30 days of your purchase, no questions asked.

Recognized quality by independent customers

PS
Paying via internet bankingPeter S., Slovakia
Sense of security when paying via internet banking, potentially unsafe sites get blocked.
WS
IntuitiveWilhelm S., Switzerland
Excellent scanner that works inconspicuously and conserves resources. intuitive user interface and operation.
RF
Reliably protectedRenate F., Germany
You are reliably protected without even noticing that the virus protection is active.
HW
The best and at a reasonable priceHeather W., UK
Have already recommended to several friends because I feel it's the best and at a reasonable price.
KB
Rapid responseKatie B., UK
The system works perfectly, but it is the customer service that wins hands down. I have had a rapid response to any queries or problems.
MH
Company that I trustMarián H., Slovakia
A world-class product, a socially responsible company that I trust.
HS
The best form of securityHans-Peter S., Germany
For me this is the best form of security, both for private and commercial use.

Frequently Asked Questions

Why is my login invalid?

Your license might be marked as invalid due to various reasons. Here are a few common scenarios that could result in an invalid license:

  1. Incorrect Identifier Entry: This occurs when there is a typing error in the license key, username, ID, or other identifiers required for activation. Even a minor mistake can prevent successful license validation.
  2. Broken Link: If the link provided for license activation is broken or improperly formatted, the license validation process cannot be completed successfully. If you copied the link, make sure it was selected correctly and in its entirety.
  3. Multiple Manual Login Errors: Repeated unsuccessful attempts to manually log in using the license information can trigger an invalid license status.

If you've double-checked your information and still face issues, please contact our support team. Provide any available license information and details about the problem you're encountering. Our support staff will be happy to assist you in resolving the issue promptly

What does it mean if I purchase a new license instead of renewing?

When you purchase a new license, you'll receive a brand-new license key. Simply update this key manually across your devices with ESET software. Your protection will be fully restored, just like before. This choice provides flexibility to adjust your subscription and device coverage as needed.

Why should I stay with ESET?

ESET offers compelling reasons to remain a part of our community:

  • Speed: Our software is designed to ensure smooth operation, minimizing disruptions to your workflow.
  • Detection: We excel at identifying and removing the most sophisticated threats, providing robust protection.
  • Usability: With an easy installation process, our set-and-forget solution simplifies your security management.

Why choose ESET Security instead of free antivirus software?

While we’d always recommend you have something rather than nothing, most free antivirus software won’t protect you from every single threat.

Our own free malware scanner is a great starting point, but to protect every aspect of your system from malicious software, data theft and more, you’ll need full coverage. ESET security software offers protection across multiple platforms & devices. It has anti-theft protection and security features designed to protect your financial data and personal information. Our technology also employs machine learning to help protect you from both existing and emerging threats.

Can I protect mobile phones or multiple operating systems with ESET licence?

Yes, ESET Internet Security (ADVANCED) and ESET Smart Security Premium (PREMIUM) are multi-platform solutions. You can secure all your Windows, macOS and Android devices with this licence – just select how many devices you wish to protect and enjoy ESET protection.

ESET NOD32 Antivirus (ESSENTIAL) can secure only desktop and notebook computers running Windows or macOS. 

Pricing and Payment FAQs

Can I get a refund if I am not totally satisfied?

We are committed to our clients’ satisfaction and therefore offer a generous 30-day return policy. If you are not 100% satisfied with your purchase, we will be happy to provide a full refund of the purchase price.

For more details, see our refund policy.

How do I renew or add additional devices to my licence?

You can renew, enlarge or upgrade your licence at any time. This keeps your product up to date, maintains your uninterrupted protection, and ensures you have free access to our technical support as well as loyalty benefits. 

  1. Start by logging into your account using your license key (XXXX-XXXX-XXXX-XXXX-XXXX) or public licence ID.
  2. To renew your licence, select the “Extend” option and adjust the period or number of devices you’d like to cover. Your renewal price will be pro-rated based volume discounts. 
  3. If you want to add additional devices keeping the original expiration date, select “Enlarge” and adjust number of devices you’d like to cover. We’ll match the expiry date and calculate the pro-rated price for your extra devices.  

If these options are not present in your account, it’s likely that your licence has already expired. If this is the case, we recommend purchasing a new licence.

If you are not sure how to renew or enlarge your licence, please contact us for more support. 

What is automatic renewal?

ESET auto-renew ensures that your ESET licences and products are always up to date, providing continuous, year-round protection. We handle the billing and renewal for you using auto-renew, and you’ll be entitled to special renewal pricing. 

By enabling auto-renew, you agree that at the end of your licence period, we will automatically renew your licence using the payment details currently on file. For more details, see our auto-renewal policy.

We will inform you about upcoming auto-renewal and renewal prices 30 days before your renewal date (for annual subscriptions) and after your subscription automatically renews, we will email you the transaction details. 

How do I cancel my subscription?

Auto-renew is continuous, unless you turn it off after your purchase, via your account. Turning off auto-renew will not cancel your licence – your ESET protection will continue until your licence expires. We will notify you before licence expiration so that you may renew manually. 

You may cancel automatic renewal at any time. 

  1. Start by logging into your account using your licence key (XXXX-XXXX-XXXX-XXXX-XXXX) or public licence ID. 
  2. Proceed to the Licence Management page, where you may use the “Auto-Renew” slider to cancel the renewal of your subscription. 
  3. Confirm your selection to renew manually. 

*Malware removal services are available to current ESET customers that have an ESET product installed and running on the infected device(s) prior to the malware attack. Pre-existing malware is not covered with the free malware removal service.